FAQs

CARSTAR

Have an auto body-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What services does CARSTAR provide?

    CARSTAR offers complete collision repair, auto body work, paint services, dent repair, glass repair or replacement, and refinishing. Many locations also provide hail damage repair and 24/7 accident assistance. If you need a reliable car body shop, call us today!
  • Do you work with my insurance company?

    Yes. CARSTAR works with all major insurance providers and can help manage your claim from start to finish to make the process easier for you. As the car body shop local residents count on, we're here to help!
  • How long will my repair take?

    Repair time depends on the extent of the damage, parts availability, and insurance approval. After inspecting your vehicle, we'll provide a detailed estimate and timeline so you know exactly what to expect. If you're seeking a dependable car body shop, get in touch with us today!
  • Do you offer a warranty on repairs?

    Yes. CARSTAR provides a nationwide warranty on most repairs, giving you peace of mind no matter where you travel. As a reputable car body shop, we're proud to serve you.
  • Can I get a free estimate?

    Absolutely. CARSTAR offers free, no-obligation estimates. You can schedule an appointment online or visit your local CARSTAR location. If you're seeking an experienced car body shop, we've got you covered!
  • Will you use original manufacturer (OEM) parts?

    We use OEM, aftermarket, or recycled parts depending on your vehicle, insurance requirements, and your preferences. As a top car body shop, we'll explain all options before starting any work. Call us today!
  • Do you provide rental cars or loaner vehicles?

    Many CARSTAR locations can help arrange a rental car through our partners. If your insurance covers rental vehicles, we'll coordinate that for you. If you need a car body shop that really cares, you've come to the right place!
  • Can you match my vehicle's paint color?

    Yes. CARSTAR uses advanced color matching technology to ensure your paint finish blends seamlessly with the rest of your vehicle. If you're looking for a reliable car body shop, we've got you covered!
  • What should I do after an accident?

    Make sure everyone is safe, contact your insurance provider, and then reach out to CARSTAR. We can help with towing, estimates, repairs, and communication with your insurer. If you need a car body shop you can count on, we're here for you!
  • Do I need an appointment, or can I walk in?

    Appointments are recommended to reduce wait times, but walk-ins are welcome at most CARSTAR locations. We'll do our best to assist you as quickly as possible. If you're seeking a top car body shop, you've come to the right place!